Payment Policies
TopChinaMall.com accepts Visa, MasterCard, American Express, Discover. All credit card / debit card payment are transacted by PayPal.com Inc. (Ohio, USA). PayPal.com is an authorized retailer for goods and services provided by TopChinaMall.com. TopChinaMall.com will never sell or provide your information to any persons or company. Your credit card information is only handled by PayPal.com and is held in the strictest confidence. Please view our Privacy Policies for more information.
Shipping Methods
We ship online orders via DHL, FedEx Express, UPS, or TNT Courier. After your order has been processed it will take approximately 3 to 15 working days (Monday to Friday) to arrive, depending on destination. Upon shipping, you will be notified via email of your order's shipping details.
Customs and Import Duties
Customs or import duties may be levied once the package reaches your country. Additional charges for customs clearance must be borne by you as TopChinaMall.com has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country and you may want to contact your local customs office for further information.
Returns Policy
In the rare instance that there is fault or error in shipping, TopChinaMall.com is confident to offer you, a return policy for a duration of 20 days upon receipt of your gift(s). The items must remain in their original packaging.
If you have not received your order by the specified time, please do not hesitate to contact us immediately, and we will do our utmost to look into the matter. |
